FAQs

Candle Burning Time/Recycling / Bulk Purchase / Personalized 

Candle Burning Times

Wax Melts - up to 20 hours 

3 oz.  - up to 30 hours

8 oz. - 80+ hours 

16 oz. - 150+ hours

25 oz. - 240+ hours 

Recycling

Please return your empty Mason jars for $2.00 off your next candle. With the use of 100% natural coconut/soy wax in all candles, the jars are easy to clean. You must have your empty candle jar with you prior to asking for the discount.

I appreciate you for returning your jars to help protect our environment and local communities. (Due to the impact of COVID-19 we are not accepting returned used Mason jars at this time)

Bulk Purchase 

Please complete the form below for bulk purchases of 12 to 48 of same product for special events, gifts, groups, and holiday gifts. Bulk orders will receive a 18% discount. Purchases of 49 to 120 of same product will receive a 30% discount. IMPORTANT: If you would like to place a bulk order with Hemma Candles please note that there will be a 50% deposit due 3 weeks prior to due date of delivery. Again, half of the total should be paid 3 weeks prior to delivery. No exceptions. Thank you! Please include as much information as possible.  Also, include when the products are needed.  If your order is larger than 49 items please complete the wholesale form under the contact link. 

Personalized Items

Please complete the form below for personalized products.  Please make sure you double check the spelling before the submitting the form. Include the name of the product that needs to be personalized. Also, please leave a valid email address with your order.  If a product is unable to be personalized you will be contacted via email within 48 hours.